Frequently Asked Questions
Find answers to common questions about our apparel and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, Geartrade is committed to ethical fashion. We prioritize organic cotton, recycled synthetics, and fair-trade certified factories.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but you can request changes within 60 minutes of purchase by contacting our support team.
Do you offer international shipping?
Currently, we ship to over 30 countries worldwide. Shipping costs and delivery times vary by location.
How should I care for my technical gear?
We recommend machine washing cold with similar colors and hanging to dry to preserve the integrity of the performance fabrics.
What should I do if I receive a damaged item?
Please contact us immediately at [email protected] with photos of the damage so we can arrange a replacement.